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For all of your classic moments

F.A.Q.'s
Frequently Asked Questions
Store Policies

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Store Policies:

  • No refunds or credits will be issued for any rental cancelled within 72 hours of the scheduled pick-up date. Customer will be responsible for payment for the full rental price.
  • No checks will be accepted three weeks prior to the pick up date. A $35 service fee will be assessed on all returned checks
  • Measurements for wedding parties must be received four weeks prior to the pick up date to avoid a $40 Late Measurement Fitting Fee.
  • The person returning late, or incomplete rentals, will be responsible for all Late Fees and Missing Items charges.
  • All tuxedos must be returned the day following the event or the day specified on the receipt. A $40 per day Late Fee charge will be billed automatically to your credit card if the merchandise is not returned.
  • All rental merchandise not returned for more than 30 days will be subject to replacement costs at the full retail price.
  • All wedding party rentals are considered a group rental; no refunds will be given until all tuxedos in the group are returned. All balances and late charges from all group members must be paid before any refunds will be given on the group.
  • Classic Tuxedo assumes no responsibility for any tuxedos dropped off, or left at any hotel by the customer. Customer is responsible to pick-up and return to us, any merchandise left behind at event facility. If arrangements are made directly between Classic Tuxedo and facility, for merchandise recovery the customer may be subject to Late Fees plus a $100 Merchandise Recovery Fee.
  • All retail sales are exchange only with a 30 day limit, unless otherwise specified on your receipt.
  • Merchandise purchased that has been altered/tailored may not be exchanged or returned.
  • Rental price will be deducted from all returned retail merchandise.?????????

 

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